T-Mobile has deployed Tupl’s Automated Customer Care Resolution (ACCR) tool, which is billed as a way for customer service reps to better serve customers while freeing up engineering resources. {$excerpt:n}
The FCC has opened a proceeding on the so-called “Twilight Towers,” an issue that is clearly split between the wireless industry and some Native American tribes and historical preservation groups.
A perennial question in the wireless industry is: How much data are customers using and how are customers paying for that data? Thanks to a new partnership between FierceWireless and
Nokia is preparing to demonstrate wireless equipment running at 90-96 GHz during the Brooklyn 5G Summit set to take place in April. {$excerpt:n}
The fixed wireless wave is coming. And by all indications, it’s going to be big. {$excerpt:n}
Verizon is boasting another 5G first in the form of an over-the-air call on a 3GPP-compliant 5G New Radio system using licensed spectrum. {$excerpt:n}
Samsung Mobile CTO Injong Rhee has been named a Google entrepreneur in residence in a move that signals a new era for the internet giant’s efforts in the IoT space.
AT&T has become the first mobile operator in the U.S. to introduce a “buy one, get one free” (BOGO) promotion for the $1,000 iPhone X. {$excerpt:n}
Comcast added 250,000 wireless subscribers over the first four months of its MVNO launch—with a cost of acquisition for those subscribers that totals $1,260 per customer. {$excerpt:n}
FierceWireless has partnered with iSpot.tv, the real-time TV ad measurement company with attention and conversion analytics from more than seven million smart TVs, to bring you a monthly snapshot of